Shipping and Delivery
We ship globally. For our shipping rates see below.
Australia
| Up to 1kg |
AU$ 10.00 |
| 1kg to 3kg |
AU$ 15.00 |
| 3kg to 5kg |
AU$ 20.00 |
| 5kg to 10kg |
AU$ 30.00 |
Note: Postage is calculated on the gross weight of your order.
Larger items are measured on the cubic weight and may incur an extra fee.
All orders are shipped by Australia post, however sometimes another reputable courier company may be used.
On despatch of your order a tracking number will be issued via email.
All shipping costs are shown at the checkout. You can proceed through the checkout to confirm postage costs without placing your order. The very last order process is to confirm or decline placement of your order.
Delivery Time
Starchild Enterprises Pty Ltd will despatch orders within 1-3 business days once payment has been confirmed.
If there are any delays due to stocking reasons Starchild will notify you and you have the option of changing or canceling your order.
Please allow 3-5 days for Australia Post parcel deliveries. Metro areas may receive their parcels within 1-2 days. If you require a faster delivery please call or email us and we will endeavor to fulfill your request.
International
|
Zone 1 |
Zone 3 |
Zone 4 |
Zone 6 |
|
|
(New Zealand) |
(Singapore) |
(USA) |
(UK/ Ireland/ Germany) |
|
| Up to 500g |
$20.00 |
$22.00 |
$25.00 |
$30.00 |
| Over 500g up to 1kg |
$30.00 |
$33.00 |
$35.00 |
$45.00 |
| Over 1kg up to 1.5kg |
$35.00 |
$45.00 |
$50.00 |
$65.00 |
| Over 1.5kg up to 2kg |
$45.00 |
$55.00 |
$65.00 |
$80.00 |
Note: Postage is calculated on the gross weight of your order.
Larger items are measured on the cubic weight and may incur an extra fee.
All International orders are shipped by Australia Post Pack and track international service, however sometimes another reputable international courier company may be used.
All shipping costs are shown at the checkout. You can proceed through the checkout to confirm postage costs without placing your order. The very last order process is to confirm or decline placement of your order.
Delivery Time
Starchild Enterprises Pty Ltd will despatch orders within 1-3 business days once payment has been confirmed.
If there are any delays due to stocking reasons Starchild will notify you and you have the option of changing or canceling your order.
Please allow 10 days for International parcel deliveries.
Gifts or Gift Vouchers
Should your order be a gift, we can post it directly to the recipient.
We can add our fabulous signature gift tag with a personalized, handwritten message at no extra charge. Just put all the delivery instructions in the comments section at checkout.
If you are stuck for the perfect gift idea, we’d love to help. Just contact us and we’ll be happy to help out with a suggestion or two. We know our stock well and can point you in the right direction!
– Order Queries
– Any questions? You can contact us via the ‘comments’ section at the checkout or email us at becky@starchildkids.com.au.