Privacy Policy
This following document sets forth the Privacy Policy for the Starchild Enterprises Pty Ltd website, www.starchildkids.com.au.
Starchild Enterprises Pty Ltd is committed to providing you with the best possible customer service experience. Starchild Enterprises Pty Ltd is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals. Starchild Enterprises Pty Ltd ensures all information about you and your rights is in respect to these privacy principles.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information; however, you will provide information to Starchild Enterprises Pty Ltd when you place an order with us to buy our goods. As a customer you are required to submit personally identifiable information. This may include but not limited to your full name, postal and billing address, Email, Telephone number and credit card details. You may also provide your email address for our E-newsletter which will provide you updates on our future goods and services.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Starchild Enterprises Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
Starchild Enterprise Pty Ltd may use your information for a number of purposes including: – to perform our contractual obligations to you and to ensure that goods are supplied to you as efficiently as possible – for other non-contractual reasons. Supplying goods to you.
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This Starchild Enterprise Pty Ltd collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
We, or reputable third parties acting on our behalf, may use your information to identify and maintain records of your purchases with Starchild Enterprise Pty Ltd and to ensure that the goods and services we offer to you are appropriate for your needs. Your Personal information may also be used to update information on our systems in order to provide you with the best possible service.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
We will endeavour to protect your data against unauthorised or unlawful use.
Changes to this Privacy Policy
Starchild Enterprises Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Opt Outs
If you do not wish to receive information about goods and services supplied by Starchild Enterprises Pty Ltd please email us or unsubscribe.
Contacting us
Starchild Enterprises Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: 0416 053 030
Post: Attn: Privacy Policy
Starchild Enterprises Pty Ltd,
Unit 2, 49-51 Mitchell Rd,
Brookvale, NSW, Australia 2100
E-mail: beck@starchildkids.com.au
Payment Security
Security Information
We do not store your credit card number details. All credit card transactions are processed by a trusted and secure third party credit card processor egate (supplied by ANZ). You can learn more about egate at their web site here.
Starchild Enterprises makes use of latest industry standards Secure Socket Layers (SSL) of 128 bit or higher to encrypt all data provided by you when processing your personal credit card information. We make every possible effort, given today’s technology, to ensure your personal and credit card information is kept safe and private throughout the checkout process.
If your browser supports the Secure Sockets Layer of web transmission, you will see a little padlock or key in the lower frame of your browser window or in your url bar during the credit card checkout process. This symbol lets you know that your transactions are occurring in a secure environment. Not all online stores incorporate secure online ordering. Starchild Enterprises is committed to ensure all customers data and financial information remains confidential and secure.
Your credit card is secure when ordering from Starchild!